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talk to us

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If you can't live without a steady supply of ice cream (and we don't blame you), please feel free to get in touch to place an order for delivery or collection.

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YAY! chat soon friend.

Contact Form
FAQs
  • What makes Pop Secret pops special?
    Our pops are all dairy free, refined sugar free and contain no preservatives. We make sure they are filled with only natural ingredients, so that they can be enjoyed by young and young-for-longer, while knowing they're making the healthier choice.
  • How do you make them creamy without dairy?
    We use coconut milk as well as locally produced nut milks from The Almond Creamery.
  • Where can we find your product?
    You can find us at the OZCF market every Saturday and Sunday from October to end April. We’re also stocked in a number of stores in the Cape Town area, check out our stockists’ page here find your closest dealer.
  • What if I want to collect my order
    We offer free collection every Tuesday and Wednesday from Pop Secret HQ in Vredehoek. Any other time by prior arrangement only.
  • Can we order direct/in bulk?
    Yes! Order straight from our online shop or get in touch via email | DM | Whatsapp | old school phone call if you have a more unique enquiry, we love the weird and wonderful!
  • Are your pops vegan?
    All of our products are dairy-free. We have a plant-based range which is sweetened with honey as well as a strictly vegan range which is sweetened with coconut sugar.
  • Do you cater for events, weddings, birthdays?"
    Absolutely, you name it...we do it! We love celebrating and there’s no better way than with ice cream! You can check out our standard set up costs here, alternatively if your event needs a more tailored touch, we’d love to chat, please get in touch with us here.
  • Do you make custom flavours for events and orders?
    Yes, creativity is one of the perks of the job! Please get in touch with us here and our kitchen alchemist will put together a recipe development quote for you.
  • What is your approach to sustainability
    At events and markets you’ll find that our pops come packaging-free. We’re trying our best to reduce our impact on the environment and this is one of the big ways we’re able to do that. When it comes to packaging our precious cargo in store, we’ve worked really hard to avoid plastic all together and make sure that our materials are bio-degradable and recyclable. The cardboard boxes that our pops are packaged in, meet all these requirements and look pretty darn good to boot!
  • Where can I find you in JHB/DBN?
    We are furiously figuring out how to bring ice cream dreams further north - it looks like 2021 will bring us closer to this goal, stay tuned!
  • What is xanthan gum?
    Xanthan gum is a vegan plant product that acts as a thickener. We add it to our mixes to reduce the ice crystals in the freezing process, which gives our pops a delectably creamier texture.
  • Would you be interested in stocking our store?
    Absolutely, the more the merrier! Please get in touch here.
  • Do you collaborate with other brands?
    Yes we do! We’re always eager to connect with like-minded humans who are on a similar journey and who align with our brand values.

FAQ

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Still don’t have the answers you’re looking for? No question is a silly one, we promise... in fact we prefer being a little silly! Pop us a mail and we'll be more than happy to answer them directly.

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Stockist
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Become a Stockist

Depending on your needs we’ll provide a branded freezer* or Perspex display tray that fits into your existing stand up freezer. From there just place your order and we’ll deliver.

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Delivery is currently limited to the greater Cape Town area.

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We can’t wait to hear from you.

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*dependent on availability.

Let’s serve ice cream dreams!

We'll be in touch soon!

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@popsecret_ct 

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